Notifications
Control how and when you get notified
Order alerts
New order
Alert when a new order is placed
Order delayed
When an order exceeds its SLA target
SLA breach
Critical alert when SLA is severely exceeded
Rider offline
When an assigned rider goes offline mid-delivery
COD collected
Confirmation when cash payment is collected
Delivery channels
Email
WhatsApp
Slack webhook
Quiet hours
Suppress non-critical alerts during quiet hours. Critical SLA breaches will still notify you.
FROM
TO
Quiet hours active · 10pm – 8am daily